If you have any queries regarding an order at any time, please contact Harwinder Singh Mander on 07870 138616 or by email through our website Contact form.
naujawani is owned by Stylin productions Ltd which is a company registered in England and Wales whose office is at 53 Pix Road, Letchworth Garden City, Hertfordshire, SG6 1PZ. Our company registration number is 04529499. The following terms and conditions listed below will apply between you and the naujawani Shop for the sale and purchase of the items contained in your basket. The terms do not affect your statutory rights.
Transactions in our shop are compelted in GBP (pounds), but may also be made in Euros, US Dollars, Canadian Dollars and Australian Dollars, depending on where you are making your purchase from. Returns, refunds and cancellations are as per the terms below, but rest assured we are reasonable people who are happy to discuss any transactional issue that you might have – contact us as per above.
Availability of goods and prices
Goods will be delivered as you select at the time of checking out. We will make every effort to advise you (by email and phone) if alternative arrangements need to be made.
We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you, we will consider the order cancelled. If we cancel your order, you will receive a full refund.
International Shipping
If your delivery address is not within the United Kingdom, you may be subject to different import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; we advise each customer to contact their local customs office for further information.
Validity
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate.
Acknowledgement of Order
When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and postage charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain why and advise further.
Our Contract
No contract for the sale of any product will subsist between you and naujawani until the product(s) ordered have been despatched. We will send a confirmation email when the goods have been sent. This confirmation e-mail amounts to an acceptance by us of your offer to buy goods.
Data Protection
We will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order. See our Privacy Policy for more information.
Information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed. We will not use this data for any other purpose, we will not store it for longer than necessary and we certainly will not share it with any other company. Our aim is simply to provide you with the highest level of service that we can.
Payment
All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and naujawani will not be liable for any delay or non-delivery.
Returns
Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from us.
Damaged goods or incorrect deliveries
Our warranty contained in ‘Goods & Services’ above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases we may require you to return the defective goods to us at cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify us accordingly, we shall have no liability for any defects and you shall be bound to pay for the goods
Force Majeure
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit our liability for death or personal injury as a result of our negligence.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with English Law and agree to submit to the exclusive jurisdiction of the English courts.
Offer Code Terms & Conditions
Offer codes entitle you, at the time of ordering, to a saving on a new order placed with naujawani. Details of any minimum or percentage discount, including VAT and saving entitlement can be found in your voucher email.
We reserve the right to decline to accept orders where, in our opinion, an offer code is invalid for the order being placed.
Offer codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotion code.
Only one offer code can be used per order.
Offer codes are not valid in conjunction with any other promotion. Offers are not valid on sale items or other discounted items.
In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order.
In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original offer code.
In the event of any returns meaning that the order no longer qualifies for the promotion advertised, naujawani reserves the right to deduct the value of the offer from the refund.
We reserve the right to change these Terms and Conditions at any time
We reserve the right to terminate the validity of any offer code at any time.
